Last Updated: 15 May 2026

Refund & Cancellation Policy

Fair, transparent, and customer-first. Learn how our refund and cancellation process works for AimGrit subscriptions and services.

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Policy Overview

At AimGrit, we stand behind our product. If you're not completely satisfied with our billing and inventory platform, we offer a 14-day money-back guaranteeon all subscription plans. This policy outlines the terms and conditions for refunds and cancellations.

Refund Eligibility

Subscription Refunds

Cancel within 14 days for a full refund

  • Monthly plans: Full refund within 14 days
  • Annual plans: Prorated refund after 14 days
  • No questions asked for first-time cancellations

Add-on Services

Refundable based on usage

  • Unused add-ons: Fully refundable
  • Partially used: Prorated refund
  • Custom integrations: Case-by-case basis

Processing Time

Refunds processed within 7-10 days

  • Credit card: 5-7 business days
  • UPI/Bank transfer: 3-5 business days
  • Store credit: Instant upon approval

How to Cancel Your Subscription

1

Login to Your Dashboard

Navigate to Settings → Subscription → Cancel Plan

2

Select Reason for Cancellation (Optional)

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3

Confirm Cancellation

Review the terms and confirm your cancellation

4

Receive Confirmation Email

We'll send a confirmation with next steps

Cancellation takes effect at the end of your current billing cycle

Non-Refundable Items & Services

  • Setup fees and one-time implementation charges
  • Custom development or integration work completed
  • Discounts or promotional pricing adjustments
  • Months partially used (after 14-day period)
  • Third-party payment gateway fees
  • SMS or email credits purchased but unused after 30 days

Refund Process Steps

Step 1
Submit Request

Email us at refund@aimgrit.in with your account details

Step 2
Review Process

We review within 24-48 business hours

Step 3
Approval

You'll receive confirmation and next steps

Step 4
Refund Issued

Money returned to original payment method

Special Circumstances

Annual Plans: If you cancel after 14 days, you'll receive a prorated refund for unused months minus a processing fee.

Downgrades: Moving to a lower-tier plan? We'll credit the difference to your account.

Technical Issues: If we can't resolve a critical technical issue within 7 days, you're eligible for a full refund.

Fraud Protection: Refunds to original payment method only. No cash refunds or transfers.

Need Help With a Refund?

Refund Requests

refund@aimgrit.in

Address

Durga mandir near GT Road, Rohtas, Bihar - 821311

Response Time

Within 24 business hours

Please include your account email, subscription plan, and reason for refund in your request.

This Refund & Cancellation Policy is effective as of 15 May 2026 and applies to all AimGrit customers.

Still Have Questions?

Our customer support team is available 24/7 to help with any refund or cancellation inquiries.

Contact SupportRead Terms of Service